Migrate to WhatsApp Business API

Overview

This guide provides step-by-step instructions for migrating your existing WhatsApp number to the official WhatsApp Business API through Resayil- رسائل. The migration preserves your current number and chat history while enabling advanced API features.

Key Benefits

  • No Ban Risk: Official API integration eliminates risks associated with unofficial methods
  • Chat History Preserved: Access all chats and contacts on both mobile app and platform
  • Keep Current Number: Continue using your WhatsApp Business app without registering a new number
  • Simple Setup: Complete migration in minutes without technical expertise

Requirements

  1. WhatsApp Business App (not personal WhatsApp)
  2. Active Facebook account linked to your business
  3. Mobile phone access during migration

Pre-Migration Steps (Personal to Business App)

If using personal WhatsApp, first migrate to WhatsApp Business:

  1. Back up chat history via Settings → Chats → Chat Backup
  2. Download WhatsApp Business from your app store
  3. Verify your phone number with SMS code
  4. Restore chat backup when prompted

Migration Process

Step 1-2: Navigate to WABA migration page and confirm requirements

Step 3: Acknowledge all limitations (groups, channels, status updates, etc.)

Step 4: Review notes and click "Start Migration"

Step 5: Complete Meta authentication via Facebook login

Step 6: Enter business information matching registration documents

Step 7: Enter WhatsApp Business phone number with country code

Step 8: Confirm successful migration completion

Important Limitations

These features work only on mobile app, not via API:

  • Group messaging
  • Channels messaging
  • User status/stories
  • Template message pricing applies
  • Linked devices disconnect (reconnectable after)
  • Migration is irreversible—QR connection unavailable afterward

Post-Migration

  • Mobile app continues normal operations
  • Messages synchronize between platform and phone
  • Advanced features now available (bulk messaging, chatbots, analytics)
  • Reconnect WhatsApp Web/Desktop devices manually

Troubleshooting

Disconnect from Previous WABA Provider: Remove access via Meta Business Suite before migrating

Migration Failed: Ensure stable internet, account good standing, and app updates

Messages Not Syncing: Verify synchronization completion and conversation history sharing

FAQs

Reversible process? No—irreversible once migrated

Lose contacts? No—contacts remain preserved

Timeline? Typically 5-10 minutes; synchronization may take longer

Geographic availability? Not available for Nigeria and South Africa businesses

Message throughput? Fixed at 5 messages per second for coexistence compatibility