What to do if the QR image doesn't appear
Overview
This help article addresses issues when QR codes fail to display during number connection on the Resayil platform.
Solution: Reconnect Your Number
If you're experiencing problems with QR image visibility, follow these steps:
- Access your number's dashboard - Navigate to the number information section
- Click the Actions button - Look for the actions menu on your dashboard
- Select Reconnect - Choose the reconnection option from the menu
- Scan the new QR - "Re-connect your number by scanning the QR"
Article Status
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Related Resources
The platform offers additional troubleshooting guides for:
- WhatsApp Business API connection issues
- Number disconnection problems
- Session offline errors
- Message queue delays
- Account bans and restrictions
Note: This article is part of Resayil's Help Center and uses tags: messages, api, automation.